At Graphix Arts, we are committed to delivering your artwork safely and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your orders.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During holidays, promotions, or high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location.
- United States: 3–7 business days
These are estimated delivery times and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Delivery destination
- Product size and weight
- Shipping method selected
Any available free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (when available), allowing you to monitor your package throughout its journey.
Packaging
Every Graphix Arts print is carefully packaged to help protect it during transit. We use quality packing materials designed to reduce the risk of damage and ensure your artwork arrives in excellent condition.
International Shipping
We proudly ship to many countries worldwide.
Please note:
- Customs duties, import taxes, and other local fees are the responsibility of the customer.
- Delivery times may vary due to customs processing or local postal services.
Shipping Delays
While we strive to deliver every order promptly, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Carrier delays
- Natural disasters
- High shipping volumes
- Public holidays
We appreciate your patience and understanding in these situations.
Incorrect Shipping Address
Please ensure your shipping information is accurate before placing your order.
Graphix Arts is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the damaged product (if applicable)
- Photos of the shipping package
- A brief description of the issue
We will work with you to provide a replacement, refund, or another appropriate solution.
Multiple Items
If your order contains multiple products, they may be shipped separately depending on inventory availability or packaging requirements. You will receive tracking information for each shipment when available.
Contact Us
If you have any questions about shipping or your order, we’re here to help.
Graphix Arts
📧 Email: graphixarts@gmail.com